The same two windows apply to drop-off and pick-up, seven days a week, which makes weekend trips simple to plan.
The two windows
Check-out is by 11:30 AM, so a morning pick-up ends on a full night.
| Window | Hours |
|---|---|
| Morning | 7:30 to 11:30 AM |
| Afternoon | 2:00 to 5:00 PM |
| Closed | 11:30 AM to 2:00 PM and after 5:00 PM |
Holiday changes
The kennel is closed all day on New Year's Day, Easter, Memorial Day, July 4th, Labor Day, Thanksgiving Day and Christmas Day. On Thanksgiving Eve, Christmas Eve and New Year's Eve it closes at 3:00 PM, and the afternoon window is 1:00 to 3:00.
What check-in looks like
Leave your pet in the car when you arrive. A staff member comes out, carries belongings in and walks your pet to the kennel. This avoids scuffles in the parking area. Hot pavement is the other reason: in summer staff may scoop a small pet up and hurry across. Leave the air conditioning running in warm weather.
Arriving at the right time
The first drop-off takes longer if the boarding agreement and records are not complete, so allow extra time or finish them online first. The landmark for finding the kennel on Midway Road is a large white wind turbine nearby.