The tour is the quickest way to judge whether your pet will be comfortable here.
When to come
Pick any day of the week inside the two windows. The office is closed from 11:30 AM to 2:00 PM, and the kennel is closed all day on seven holidays, so check the hours page first.
What you will see
The 2022 kennel building and the original building, the indoor and outdoor parts of the runs, the cattery with its four-level towers, and the large fenced play areas and grass field on about 10 country acres. The tour page shows the layout.
What to watch for
A staff member accompanies you and asks you to watch your step on wet concrete during cleaning. Questions about the 2026 rates, vaccines or the holiday deposit are welcome.
If you want to plan ahead
Walk-ins are fine, but the plan a visit page lets you send a note first, and you can call 707-678-6600. Tours are separate from drop-off hours, which are 7:30 to 11:30 AM and 2:00 to 5:00 PM.
A good first step for a nervous owner
Seeing the runs, the yards and the cattery in person answers most worries faster than a phone call. If you are leaving a pet for the first time, tour a few days before the stay rather than on drop-off day, when you will be busy with paperwork. Staff can show you the kennel class that fits your pet, and you can compare the sizes with the kennel size question.