A bath is the fix, and it is booked as a boarder bath.
What the kennel does
If staff find fleas or ticks after drop-off, they bathe the pet. The bath is billed to the owner at the bath rate, which depends on size, coat type and coat length. Please ask for the current price. See how much is a bath.
Prevention
Flea prevention is recommended for every boarder. It comes over the counter or by prescription, and your veterinarian can tell you which product suits your pet. Start it before the stay so it has time to work.
Cats too
The same request applies to cats. Fleas travel easily between animals, which is why the kennel asks every owner to check before coming.
Before drop-off
Check your pet's coat and skin the day before. The flea and tick prevention page and vaccination requirements list the rest.
Why fleas matter in a kennel
Fleas can be found almost anywhere, so avoiding them entirely is hard. Routine treatment with an effective preventive protects your pet before an infestation begins, and prevention is also what keeps the kennel comfortable for every other guest.
After a bath
The bath removes fleas on the pet, and your veterinarian can advise on treating your home and any other pets. Mention the flea problem to your vet at the next visit.
Before the next trip
If your pet picked up fleas once, talk to your veterinarian about prevention that fits your pet and your household, and start it in time for the next stay.