Check-in and pick-up are done from the car.
How arrival works
You park in the lot and leave your pet in the car. A staff member carries in your pet's food and belongings and walks your pet to the kennel. At pick-up, staff bring your pet out to you. See why pets stay in the car.
Busy times
Windows are 7:30 to 11:30 AM and 2:00 to 5:00 PM every day. Check the hours before you drive.
Summer
Leave the air conditioning on while your pet waits. Hot pavement can burn paws, and staff may scoop up a small dog and hurry.
Finding the lot
The kennel is on Midway Road, a country road. Look for the wind turbine. The find-us page has directions and the contact page has a map.
Tips for a smooth arrival
Arrive with your pet leashed in the car, your paperwork in hand, and any medications in a labelled bag. Let the staff member know your pet's name, how long the stay will be, and any food notes. Check-in goes fastest when everything is ready.
Dropping off more than one pet
If you are bringing a dog and a cat, or two dogs, tell the staff member and they will plan the walk-in.
Directions to the lot
The address is 6677 Midway Road, Dixon, CA 95620. Use the directions page for the route from I-80.