--- title: What if a Toy Gets Lost or Damaged? | Happy Paws Kennels url: https://happypawskennels.com/questions/what-if-a-toy-gets-lost-or-damaged/ business: Happy Paws Kennels address: 6677 Midway Road, Dixon, CA 95620 phone: 707-678-6600 hours: drop-off and pick-up every day 7:30-11:30 AM and 2:00-5:00 PM type: Dog and cat boarding kennel on about 10 country acres; caring for pets in Dixon since 1971 rates: 2026 rates, effective for reservations made on or after Jan 1, 2026 (dogs from $52 a night, cats $35 a night) --- - [Home](https://happypawskennels.com/) - [FAQ](https://happypawskennels.com/faq/) - What if a toy gets lost or damaged? # What if a toy gets lost or damaged? The boarding agreement says Happy Paws is not responsible for bedding or toys that are damaged, destroyed or lost during a stay. That is why the kennel suggests bringing one toy, and not your dog's favorite. [Book a stay](https://happypawskennels.propetware.com/customerLogin)[Call 707-678-6600](tel:+17076786600) Comfort items are welcome. The advice is about choosing the item, not about avoiding it. ## What the agreement says Clause 4 of the boarding agreement says you may bring comfort items. It adds that each kennel has a cot, air conditioning, heat and blankets supplied, and that the kennel is not responsible for bedding or toys that are damaged, destroyed or lost. Dogs play hard in a run, and a soft toy can be chewed apart in an afternoon. ## Picking the toy Choose one toy you would not mind replacing. A familiar smell helps a dog settle, but the one he sleeps with every night is the one to leave home. Mark it with your pet's name, because the kennel asks that all belongings be labeled. Leashes, bowls and balls are provided, so there is no need to pack those. ## What is already in the run Every run has Kuranda raised beds and plenty of blankets, and heat and air conditioning keep the temperature steady. The kennel does not recommend your own bed, because the supplied bedding and the climate control cover it. The packing list is short, and a slow-feeder bowl is the main extra for dogs who use one. ## Collecting belongings Staff carry belongings to and from your car. When you pick up, check that everything you brought is in the bag. If something looks missing, mention it before you leave. The [toy guide](https://happypawskennels.com/guides/choosing-a-toy-for-a-boarding-stay/) lists tougher choices, and the [packing list](https://happypawskennels.com/tools/packing-list/) prints on one page. ### Sources (checked October 19, 2026) - [Happy Paws Kennels boarding agreement (PDF)](https://happypawskennels.com/wp-content/uploads/2026/03/Happy-Paws-Boarding-Agreement.pdf) - [Happy Paws Kennels things to know](https://happypawskennels.com/things-to-know/) - [Happy Paws Kennels facility tour page](https://happypawskennels.com/touring-the-facility/) ### Visit or call 6677 Midway Road, Dixon, CA 95620 [707-678-6600](tel:+17076786600) | Drop-off and pick-up, every day | 7:30 to 11:30 AM and 2:00 to 5:00 PM | | --- | --- | | Tours, every day (no appointment) | 9:00 to 11:00 AM and 2:00 to 4:00 PM | [Book a stay](https://happypawskennels.propetware.com/customerLogin) ### Related - [Can I bring toys?](https://happypawskennels.com/questions/can-i-bring-toys/) - [Can I bring my dog's bed?](https://happypawskennels.com/questions/can-i-bring-my-dogs-bed/) - [Choosing a toy for a boarding stay](https://happypawskennels.com/guides/choosing-a-toy-for-a-boarding-stay/) - [Printable packing list](https://happypawskennels.com/tools/packing-list/) - [What to bring](https://happypawskennels.com/what-to-bring/) - [Boarding agreement](https://happypawskennels.com/boarding-contract/) - [FAQ](https://happypawskennels.com/faq/) ## Read next - [Do you accept all breeds?](https://happypawskennels.com/questions/do-you-accept-all-breeds/) - [What is included in the nightly rate?](https://happypawskennels.com/questions/what-is-included-in-the-nightly-rate/) - [How much does it cost to board a dog over Christmas?](https://happypawskennels.com/questions/how-much-does-it-cost-to-board-a-dog-over-christmas/) - [How much does it cost to board a large dog?](https://happypawskennels.com/questions/how-much-does-it-cost-to-board-a-large-dog/) - [How much does it cost to board a small dog?](https://happypawskennels.com/questions/how-much-does-it-cost-to-board-a-small-dog/) - [Do I need a reservation?](https://happypawskennels.com/questions/do-i-need-a-reservation/) - [Can I book online?](https://happypawskennels.com/questions/can-i-book-online/) - [What are your drop-off hours?](https://happypawskennels.com/questions/what-are-your-drop-off-hours/) Answers ## Questions people ask Still have a question? Call [707-678-6600](tel:+17076786600) (every day 7:30-11:30 AM and 2-5 PM) or see the [boarding FAQ](https://happypawskennels.com/faq/). ### Should I bring a blanket from home? Blankets are supplied. If you bring one, label it, and treat it as something that could be lost. ### Can my dog have a chew? Ask the staff. House treats are included in the nightly rate.