--- title: Do I Need a Reservation? | Happy Paws Kennels url: https://happypawskennels.com/questions/do-i-need-a-reservation/ business: Happy Paws Kennels address: 6677 Midway Road, Dixon, CA 95620 phone: 707-678-6600 hours: drop-off and pick-up every day 7:30-11:30 AM and 2:00-5:00 PM type: Dog and cat boarding kennel on about 10 country acres; caring for pets in Dixon since 1971 rates: 2026 rates, effective for reservations made on or after Jan 1, 2026 (dogs from $52 a night, cats $35 a night) --- - [Home](https://happypawskennels.com/) - [FAQ](https://happypawskennels.com/faq/) - Do I need a reservation? # Do I need a reservation? Yes. Send a reservation request through the online account or call 707-678-6600, and the kennel confirms every reservation. Tours are the exception: they need no appointment. [Book a stay](https://happypawskennels.propetware.com/customerLogin)[Call 707-678-6600](tel:+17076786600) A boarding reservation tells the kennel which nights you need, what kind of pet you have and which kennel class fits. It also starts your records file, which is what makes drop-off quick. ## What a reservation request includes You give the dates, the number of dogs or cats, and the kennel class you prefer. Dogs choose among Economy, Business Class and First Class kennels; cats stay in individual towers. The kennel then confirms the reservation, which is the step that makes it final. A request on its own is not a confirmation. ## Two ways to send one Both routes lead to the same confirmation by the kennel. - Online: log in to the ProPetware account under Book / My Account, send the request and upload vaccine records. - By phone: call 707-678-6600 and ask about your dates. ## When to reserve early Holidays are the clearest case. Stays that begin from seven days before through seven days after a major holiday carry a 50% non-refundable deposit due 30 days before drop-off, so the booking has to happen over a month ahead. The kennel cannot promise space before it confirms, so send your dates early for summer, spring break and long weekends. ## What you can do without an appointment Tours run every day from 9 to 11 AM and 2 to 4 PM with no appointment. A staff member walks with you. You can tour first, then request the nights. ### Sources (checked October 19, 2026) - [Happy Paws Kennels hours page](https://happypawskennels.com/hours/) - [Happy Paws Kennels things to know](https://happypawskennels.com/things-to-know/) - [Happy Paws Kennels 2026 rate sheet (PDF)](https://happypawskennels.com/wp-content/uploads/2025/11/2026-Rates-EFFECTIVE-1-1-26.pdf) ### Visit or call 6677 Midway Road, Dixon, CA 95620 [707-678-6600](tel:+17076786600) | Drop-off and pick-up, every day | 7:30 to 11:30 AM and 2:00 to 5:00 PM | | --- | --- | | Tours, every day (no appointment) | 9:00 to 11:00 AM and 2:00 to 4:00 PM | [Book a stay](https://happypawskennels.propetware.com/customerLogin) ### Related - [Book a stay](https://happypawskennels.com/book/) - [Reservations and booking](https://happypawskennels.com/faq/reservations/) - [Can I book online?](https://happypawskennels.com/questions/can-i-book-online/) - [Holiday boarding](https://happypawskennels.com/dog-boarding/holiday-boarding/) - [Plan a visit](https://happypawskennels.com/tour-request/) - [FAQ](https://happypawskennels.com/faq/) ## Read next - [Can I book online?](https://happypawskennels.com/questions/can-i-book-online/) - [What are your drop-off hours?](https://happypawskennels.com/questions/what-are-your-drop-off-hours/) - [What time is check-out?](https://happypawskennels.com/questions/what-time-is-check-out/) - [What happens if I pick up in the afternoon?](https://happypawskennels.com/questions/what-happens-if-i-pick-up-in-the-afternoon/) - [Are you open on holidays?](https://happypawskennels.com/questions/are-you-open-on-holidays/) - [When is a holiday deposit due?](https://happypawskennels.com/questions/when-is-a-holiday-deposit-due/) - [Is the holiday deposit refundable?](https://happypawskennels.com/questions/is-the-holiday-deposit-refundable/) - [What payment methods do you take?](https://happypawskennels.com/questions/what-payment-methods-do-you-take/) Answers ## Questions people ask Still have a question? Call [707-678-6600](tel:+17076786600) (every day 7:30-11:30 AM and 2-5 PM) or see the [boarding FAQ](https://happypawskennels.com/faq/). ### Can I reserve for a stay a year from now? Call 707-678-6600 and ask. The kennel confirms each reservation individually. ### Do I need to pay when I reserve? Not for an ordinary stay. The balance is paid at pick-up. Holiday windows carry a deposit. ### Is a reservation the same as a confirmation? No. The kennel confirms every reservation after you send the request.