--- title: Can Someone Else Pick Up My Pet? | Happy Paws Kennels url: https://happypawskennels.com/questions/can-someone-else-pick-up-my-pet/ business: Happy Paws Kennels address: 6677 Midway Road, Dixon, CA 95620 phone: 707-678-6600 hours: drop-off and pick-up every day 7:30-11:30 AM and 2:00-5:00 PM type: Dog and cat boarding kennel on about 10 country acres; caring for pets in Dixon since 1971 rates: 2026 rates, effective for reservations made on or after Jan 1, 2026 (dogs from $52 a night, cats $35 a night) --- - [Home](https://happypawskennels.com/) - [FAQ](https://happypawskennels.com/faq/) - Can someone else pick up my pet? # Can someone else pick up my pet? Yes, as long as you name that person ahead of time. The boarding agreement has a place to list the other people allowed to pick up your pet, plus an emergency contact who is not traveling with you. [Book a stay](https://happypawskennels.propetware.com/customerLogin)[Call 707-678-6600](tel:+17076786600) Plans change on the way home from an airport, a hospital or a job site, and a friend, neighbor or relative sometimes makes the pick-up instead. The simplest way to keep that smooth is to put the name on paper before the stay begins. ## Where the names go The boarding agreement is filled out once, and its first page collects your own details and those of a second owner if there is one. It then asks for an emergency contact who is not traveling with you and who may make decisions and pick up your pet. Below that is a line for other people who are allowed to pick up. Anyone you write there can come to the counter and take your dog or cat home. ## Why the kennel asks A boarded pet is in the kennel's care, and the staff hand a dog or cat only to someone the owner has approved. The list protects your pet the same way a school pick-up list protects a child. It also helps when your trip runs long, because the staff already know whom to call. ## What your helper should know Pick-up windows are 7:30 to 11:30 AM and 2:00 to 5:00 PM every day except the closed holidays. Check-out is by 11:30 AM, and an afternoon pick-up adds half of the nightly fee, so tell your helper which window you have in mind. The [hours page](https://happypawskennels.com/hours/) lists the holiday closures. The balance is due at pick-up, and the kennel takes cash, checks, debit, Visa, Mastercard, American Express and Discover, so your helper should know how the bill will be settled. ## If you add a name during the stay Call 707-678-6600 and tell the staff. Updates made by phone are the quickest way to cover a last-minute change, and you can also correct your account details through the online account under Book / My Account. ## Pets that are not picked up on time The agreement asks you to call if your pet will not be collected on the scheduled day. That call is the moment to mention a new person, a new date or both. ### Sources (checked October 19, 2026) - [Happy Paws Kennels boarding agreement (PDF)](https://happypawskennels.com/wp-content/uploads/2026/03/Happy-Paws-Boarding-Agreement.pdf) - [Happy Paws Kennels hours page](https://happypawskennels.com/hours/) - [Happy Paws Kennels 2026 rate sheet (PDF)](https://happypawskennels.com/wp-content/uploads/2025/11/2026-Rates-EFFECTIVE-1-1-26.pdf) ### Visit or call 6677 Midway Road, Dixon, CA 95620 [707-678-6600](tel:+17076786600) | Drop-off and pick-up, every day | 7:30 to 11:30 AM and 2:00 to 5:00 PM | | --- | --- | | Tours, every day (no appointment) | 9:00 to 11:00 AM and 2:00 to 4:00 PM | [Book a stay](https://happypawskennels.propetware.com/customerLogin) ### Related - [Drop-off and pick-up](https://happypawskennels.com/faq/drop-off-and-pick-up/) - [Who is my emergency contact for?](https://happypawskennels.com/questions/who-is-my-emergency-contact-for/) - [What if I am delayed coming back?](https://happypawskennels.com/questions/what-if-i-am-delayed-coming-back/) - [What time is check-out?](https://happypawskennels.com/questions/what-time-is-check-out/) - [Hours and holiday closures](https://happypawskennels.com/hours/) - [FAQ](https://happypawskennels.com/faq/) ## Read next - [Do I need to bring a leash or bowls?](https://happypawskennels.com/questions/do-i-need-to-bring-a-leash-or-bowls/) - [Should I label my pet's belongings?](https://happypawskennels.com/questions/should-i-label-my-pets-belongings/) - [How should I pack my dog's food?](https://happypawskennels.com/questions/how-should-i-pack-my-dogs-food/) - [What if my dog has food allergies?](https://happypawskennels.com/questions/what-if-my-dog-has-food-allergies/) - [What do you feed cats?](https://happypawskennels.com/questions/what-do-you-feed-cats/) - [Do dogs get walks?](https://happypawskennels.com/questions/do-dogs-get-walks/) - [What information do you need about my pet?](https://happypawskennels.com/questions/what-information-do-you-need-about-my-pet/) - [Do you need my veterinarian's information?](https://happypawskennels.com/questions/do-you-need-my-veterinarians-information/) Answers ## Questions people ask Still have a question? Call [707-678-6600](tel:+17076786600) (every day 7:30-11:30 AM and 2-5 PM) or see the [boarding FAQ](https://happypawskennels.com/faq/). ### Does my helper need the pet's records? No. Vaccine records are filed on your account before the stay starts. Your helper only needs to be on the approved list. ### Can I change the list after I fill out the agreement? Yes. Call 707-678-6600 and ask the staff to update it.