--- title: Can I Tour Without an Appointment? | Happy Paws url: https://happypawskennels.com/questions/can-i-tour-without-an-appointment/ business: Happy Paws Kennels address: 6677 Midway Road, Dixon, CA 95620 phone: 707-678-6600 hours: drop-off and pick-up every day 7:30-11:30 AM and 2:00-5:00 PM type: Dog and cat boarding kennel on about 10 country acres; caring for pets in Dixon since 1971 rates: 2026 rates, effective for reservations made on or after Jan 1, 2026 (dogs from $52 a night, cats $35 a night) --- - [Home](https://happypawskennels.com/) - [FAQ](https://happypawskennels.com/faq/) - Can I tour without an appointment? # Can I tour without an appointment? Yes. Tours run every day, 9:00 to 11:00 AM and 2:00 to 4:00 PM, and no appointment is necessary. A staff member walks with you through the facility. [Book a stay](https://happypawskennels.propetware.com/customerLogin)[Call 707-678-6600](tel:+17076786600) The tour is the quickest way to judge whether your pet will be comfortable here. ## When to come Pick any day of the week inside the two windows. The office is closed from 11:30 AM to 2:00 PM, and the kennel is closed all day on seven holidays, so check the [hours page](https://happypawskennels.com/hours/) first. ## What you will see The 2022 kennel building and the original building, the indoor and outdoor parts of the runs, the cattery with its four-level towers, and the large fenced play areas and grass field on about 10 country acres. The [tour page](https://happypawskennels.com/touring-the-facility/) shows the layout. ## What to watch for A staff member accompanies you and asks you to watch your step on wet concrete during cleaning. Questions about the 2026 rates, vaccines or the holiday deposit are welcome. ## If you want to plan ahead Walk-ins are fine, but the [plan a visit page](https://happypawskennels.com/tour-request/) lets you send a note first, and you can call 707-678-6600. Tours are separate from drop-off hours, which are 7:30 to 11:30 AM and 2:00 to 5:00 PM. ## A good first step for a nervous owner Seeing the runs, the yards and the cattery in person answers most worries faster than a phone call. If you are leaving a pet for the first time, tour a few days before the stay rather than on drop-off day, when you will be busy with paperwork. Staff can show you the kennel class that fits your pet, and you can compare the sizes with the [kennel size question](https://happypawskennels.com/questions/how-big-are-the-kennels/). ### Sources (checked October 19, 2026) - [Happy Paws Kennels, tour the facility](https://happypawskennels.com/touring-the-facility/) - [Happy Paws Kennels hours page](https://happypawskennels.com/hours/) ### Visit or call 6677 Midway Road, Dixon, CA 95620 [707-678-6600](tel:+17076786600) | Drop-off and pick-up, every day | 7:30 to 11:30 AM and 2:00 to 5:00 PM | | --- | --- | | Tours, every day (no appointment) | 9:00 to 11:00 AM and 2:00 to 4:00 PM | [Book a stay](https://happypawskennels.propetware.com/customerLogin) ### Related - [Tour the facility](https://happypawskennels.com/touring-the-facility/) - [Plan a visit](https://happypawskennels.com/tour-request/) - [Hours and holiday closures](https://happypawskennels.com/hours/) - [Tours and visits](https://happypawskennels.com/faq/tours/) - [Dog boarding](https://happypawskennels.com/dog-boarding/) - [FAQ](https://happypawskennels.com/faq/) ## Read next - [Are the runs heated and air-conditioned?](https://happypawskennels.com/questions/are-the-runs-heated-and-air-conditioned/) - [How big are the kennels?](https://happypawskennels.com/questions/how-big-are-the-kennels/) - [How many runs do you have?](https://happypawskennels.com/questions/how-many-runs-do-you-have/) - [Will my dog be lonely?](https://happypawskennels.com/questions/will-my-dog-be-lonely/) - [What if my pet gets sick?](https://happypawskennels.com/questions/what-if-my-pet-gets-sick/) - [What is the medical release form?](https://happypawskennels.com/questions/what-is-the-medical-release-form/) - [Who is my emergency contact for?](https://happypawskennels.com/questions/who-is-my-emergency-contact-for/) - [What if I am delayed coming back?](https://happypawskennels.com/questions/what-if-i-am-delayed-coming-back/) Answers ## Questions people ask Still have a question? Call [707-678-6600](tel:+17076786600) (every day 7:30-11:30 AM and 2-5 PM) or see the [boarding FAQ](https://happypawskennels.com/faq/). ### Do I need to bring my pet on the tour? A tour does not need your pet. Check-in rules (pets wait in the car for staff) are covered on the drop-off FAQ. ### How long is a tour? A staff member walks with you at your pace, so it depends on how many questions you have. ### Can I tour on a holiday? The kennel is closed all day on New Year's Day, Easter, Memorial Day, July 4th, Labor Day, Thanksgiving Day and Christmas Day, so tour on another day.