--- title: Emergency Contact | Happy Paws Kennels Glossary url: https://happypawskennels.com/glossary/emergency-contact/ business: Happy Paws Kennels address: 6677 Midway Road, Dixon, CA 95620 phone: 707-678-6600 hours: drop-off and pick-up every day 7:30-11:30 AM and 2:00-5:00 PM type: Dog and cat boarding kennel on about 10 country acres; caring for pets in Dixon since 1971 rates: 2026 rates, effective for reservations made on or after Jan 1, 2026 (dogs from $52 a night, cats $35 a night) --- - [Home](https://happypawskennels.com/) - [Glossary](https://happypawskennels.com/glossary/) - Emergency contact # Emergency contact An emergency contact is a trusted person, other than you, whom the kennel can call if it cannot reach you. On the Happy Paws boarding agreement this person should not be traveling with you and may be asked to decide on care and pick up your pet. [Book a stay](https://happypawskennels.propetware.com/customerLogin)[Call 707-678-6600](tel:+17076786600) Travelers often list a spouse, who is on the same flight. The point of the field is to name someone who stays reachable. ## What the agreement asks for Page one collects the owner's details and a second owner if there is one, including name, phone, address and email. It then asks for an emergency contact who is not traveling with you, who may decide on care and pick up your pet. It also asks for others allowed to pick up, and your veterinarian. The kennel says it does not share your email. ## When it matters The order of calls is you, then your additional contact, then your emergency contact. The need could be a sick pet, a delayed flight, a weather closure on your return or a missed pick-up date. The agreement notes that a pet unclaimed 10 days past its scheduled date without contact is considered abandoned, so a reachable contact also protects your pet. ## How to choose well Pick someone who lives nearby, answers their phone and knows your pet. Tell them they are listed, give them your pet's vet and your wishes, and save the kennel number, 707-678-6600, in their phone. Make sure they know who may pick up your pet and what ID the staff may ask for. ## See also The [emergency contact question](https://happypawskennels.com/questions/who-is-my-emergency-contact-for/) and the [delayed return question](https://happypawskennels.com/questions/what-if-i-am-delayed-coming-back/) explain how this works in practice. Pair this field with the [medical release](https://happypawskennels.com/glossary/medical-release/). ## A simple script for your contact Before you leave, tell your emergency contact four things: the kennel's name and number, your pet's name, your vet's name and what you want done if the kennel calls. Send them the dates of the trip. If they will pick the pet up, tell them the windows, 7:30 to 11:30 AM or 2:00 to 5:00 PM, and that the kennel is closed on certain holidays. A two-minute talk turns a name on a form into a person who can help. ### Sources (checked October 19, 2026) - [Happy Paws Kennels boarding agreement (PDF)](https://happypawskennels.com/wp-content/uploads/2026/03/Happy-Paws-Boarding-Agreement.pdf) - [Happy Paws Kennels, things to know](https://happypawskennels.com/things-to-know/) ### 2026 nightly rates - First Class kennel $72 - Business Class kennel $59 - Economy Class kennel $52 - Cat condo $35 All-inclusive: food, medications and walks. 2026 rates, effective for reservations made on or after Jan 1, 2026. [All 2026 rates](https://happypawskennels.com/rates/) ### Visit or call 6677 Midway Road, Dixon, CA 95620 [707-678-6600](tel:+17076786600) | Drop-off and pick-up, every day | 7:30 to 11:30 AM and 2:00 to 5:00 PM | | --- | --- | | Tours, every day (no appointment) | 9:00 to 11:00 AM and 2:00 to 4:00 PM | [Book a stay](https://happypawskennels.propetware.com/customerLogin) ### Related - [Who is my emergency contact for?](https://happypawskennels.com/questions/who-is-my-emergency-contact-for/) - [Medical release](https://happypawskennels.com/glossary/medical-release/) - [What if I am delayed coming back?](https://happypawskennels.com/questions/what-if-i-am-delayed-coming-back/) - [Boarding agreement](https://happypawskennels.com/boarding-contract/) - [Abandoned-pet clause](https://happypawskennels.com/glossary/abandoned-pet-clause/) ## Read next - [Photo release](https://happypawskennels.com/glossary/photo-release/) - [Check-out time](https://happypawskennels.com/glossary/check-out-time/) - [Half-day charge](https://happypawskennels.com/glossary/half-day-charge/) - [Holiday deposit](https://happypawskennels.com/glossary/holiday-deposit/) - [Long-term rate](https://happypawskennels.com/glossary/long-term-rate/) - [Military rate](https://happypawskennels.com/glossary/military-rate/) - [Shared kennel](https://happypawskennels.com/glossary/shared-kennel/) - [Enrichment](https://happypawskennels.com/glossary/enrichment/) Answers ## Questions people ask Still have a question? Call [707-678-6600](tel:+17076786600) (every day 7:30-11:30 AM and 2-5 PM) or see the [boarding FAQ](https://happypawskennels.com/faq/). ### Can my spouse be my emergency contact? Only if they are not traveling with you. ### Does my contact need to know my pet? It helps. Share your vet's name and your wishes. ### Can I list several people who may pick up? The agreement has a place for others allowed to pick up. ### What if my contact does not answer? The kennel will try the contacts you listed. Choose someone who answers calls from unknown numbers. ### Can the contact change the pick-up date? Talk to the kennel. The contact may decide on care and pick up, as the agreement describes.